Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson ...walter anderson
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Tanks for your help. I have been trying to track down the correct part for some time. ...Ian Clark
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first. ...David Roberts
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!! ...Michael Dickens
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Thank you so much......i placed two separate orders and both came the next day. I will certainly be reccommending and using " My Tub" again.
Thanks again,
J Smart Plumbing. ...J Smart Plumbing
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you ...Judith Nicholson
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