Very impressed. Great, easy to navigate web-site.
Simple to order and excellent pricese.
Delivery within 48 hours...beat that!
Gerry Martin, Edinburgh ...G W Martin Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Good communication. Appreciated. ...George Brown
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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thanks arrived on time exactly as described... good service all round ...Robert Edwards
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation ...maysan alnufoury
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May cost more but service is excellent and quick delivery even when free. ...Weston Sailing Club
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again. ...Robert Kirk
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