|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
|great service and delivered on time, thanks
|Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
|fantastic delivery and service
thank you very much
|great service.cloakroom suite arrived very quickly,no problems at all
|Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury
...HK Wentworth Ltd
|The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.