|Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time.
|Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them
|Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
|Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing.
|This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy.
|The product came in good time
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.
|Great service - excellent communication. Goods delivered as requested.
|Excellent service! Thanks parts arrived and were collected OK