Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better ...Nigel Thompson
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
|
Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
|
An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks ...Mrs Brenda Braithwaite
|
Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
|
Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives. ...Sue North
|
Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!! ...Drip Doctor
|
Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks ...Dr Lilian Potter
|
Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
|