|Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy
...Victor handley - H
|Swift delivery, good price. Painless transaction.
|Very pleased with the help, service and price received with my recent order for Vailant flue parts.
|HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
...JOHNSTON COMBINATION BOILERS
|The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
|Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
...Mrs Simone Icke
|First rate service, no complaints or adverse comments
|Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
|Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
|Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.