Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...Lee Wilson
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...Amanda Barry
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...Mrs
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Thanks for a great service, yet again! ...ELCCH
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ...Peter Barrow
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so... ...Ricardo Meakin
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Many thanks, quick service and at a great price ...Glyn Prowse - MP building
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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