A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks! ...Leandi Roelofse
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler. ...M Browne
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products. ...Simon Hobson
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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Great company. Very helpful from start to finish. ...Lee Oates
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...Matt Carey
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Order completed, very satisfied. I was able to obtain information promptly and updates were fine but I had to prompt to asscertan that the expected delivery was infact to be the actual, the day before delivery was due.
I would recomend and will use again provided the price is right.
Thanks. ...Hugh Marley
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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