I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...Alasdair Fisher
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The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
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Prompt service & delivery, very pleased with product good value/well made. ...Jacqueline Douglas
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager, ...Bryan Mead - MK City Plumbing and Heating Ltd.
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excellent service
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham ...peter kendall - woodland interiors ltd
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you. ...brushmakers
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My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends. ...Regards Carol Burgess
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future. ...James McIntyre
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