Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou. ...Mrs Maureen Taylor
|
you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
|
Order arrived promptly. Thanks. ...Alex Anderson
|
Excellent value, with equally good delivery. ...Michael Whitehouse
|
Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh. ...Richard Walshe - Richards fittings
|
Very easy ordering, delivered as promised, emails helped me track the orde. ...Mrs C E Rodgers
|
Organisation was great & Delivered quickly ...Martin Doidge
|
Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth ...Richard Preuth
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase. ...sarah whitcombe
|