|Product item we were looking for at a price 2nd to non found else where, updates and service both great.
...Carillion LGS Dave Evans
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
|Brilliant service. Fully informed of order status - fantastic. Service. Thanks
|brilliant service, would use again and reccommend to my friends.
|Prompt service & delivery, very pleased with product good value/well made.
|This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
|From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client.
|Very efficient service.
...Kevin LewisLinbrook Services Ltd
|Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.