received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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Perfect service. ...Richard Carn
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much ...steven - s j wells
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Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
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late ,late, late. ...stephen cook
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient. ...Mrs Janet Woodford
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Recieved promptly, as described. Many thanks. ...Mr Roland Bailey
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