I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
|Kept informed of when deliveries would take place and of any delays. Very good service and would use again.
|Perfect fast delivery good communication
|Service very good, but a timed delivery search would be an advantage.
|Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!
|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|Very pleased with the help, service and price received with my recent order for Vailant flue parts.
|All OK thank you.
|Excellent service as always.
...mrs c cannon
|Supplied on time kept informed of orders progress delivered on day we were told good service
...jack ford plumber0