My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
...Brian Townsend
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery
...Kenneth Roulstone
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easy to use website, good service, kept me informed of every stage of the delivery.
...Daniel Carr
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Great service from placing the online order through to delivery of the item ordered.
...Michael Gullis
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks
...Vince
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Very good service quick delivery much cheaper than Ideal standard and very good quality had some conerns about fitting but no problems at all fits nicely :D
...michal slusarski
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Parts delivered promptly. Exactly what I ordered. very happy with the service.
...Michael Leonard
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£
£51.78 
