Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Excellent quick and trouble free service, very pleased ...Mrs Fiona Griffiths
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
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Thanks for that - excellent service from your lot - Ill be back ! ...Graham D
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno ...L.Forno
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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