I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted
...Micheal Jones
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager
...Adrian Jarvis rspb
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fantastic great service well informed
...paul errington
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter
...PETER BARRETT
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
...R.B.Tudor
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All good - no problems. Correct part, good price and delivery, whats not to like
...Arthur Dalton
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Thank you recieved great service
...Chiranjeev Ahluwalia
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£
£15.71 
