The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
|
MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
|
Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
|
Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
...Charles Smith
|
Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks. ...david neasham
|
Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ...Rod Southern
|
After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub. ...Tom Heath
|
Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
|
Great service,prompt delivery great company to deal with. ...Ian long
|
Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company. ...Patricia McCarter
|