Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
...Beverly Horn
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare
...Mr J Hoare
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
...Stephen Grayson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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no problems. delivered on time. i would use and recomend to others.
...Paul Maher
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Good prices, delivered quickly, good range of products. Ill be back!!
...Michael Anson
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.
...Nigel Spargo
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I cannot comment on the basin itself, as the plumber still has to fit. The delivery was exceptional. I missed the van in the morning but the driver put a personal note through the door with his phone number which I called, and he delivered on the way back to the depot. That is terrific service. Well done Inverness!
...Alexander GORDON
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance
...Nigel J Masters
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.
...Mark Eaton
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£
£564.54 
