Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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I am most pleased with the service provided by myTub.
Diolch yn fawr. ...Rees
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Well pleased with the service, I couldnt locate the thermostat anywhere I was told it was obsolete and no longer available, but MyTub sorted my problem and it arrived on the due date. Many Thanks to MyTub
Terry Price ...Terry Price
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks ...JANET THOMPSON
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...charles coulson - Charles Coulson
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ...Ammar Rana
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future. ...Richard Ward
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend ...Ms Montague
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
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