Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.
...Jackie Wright - John Thompson
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Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
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All as ordered and rec,d quickly
...Chris Dulake Plumbing
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day.
...Leopold Hugo
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP
...Rod Peto
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.
...Katie Jeswani
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Had this site recommended to me, one of the best recommendations ever made to me on the web, easy to use site and fast reliable delivery, not to mention great prices on parts.
Thanks.
...Graham Tryner
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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£
£89.10 
