Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
------------- ------------- --------------
Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo
...Andrew Cochran
|
Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!
...David Tong
|
Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
...Ian Smith
|
Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.
...Margaret Collins
|
Turned up on the date stated, it was the correct part which was fitted as per the video. The job was a good one and cheaper than other sites.
My first port of call if I need something similar.
...JOSEPH G FLAHERTY
|
Once again, very satisfied with cost, service & communication. Many thanks.
...M.E. Williams
|
good and fast service
...mike bason
|
completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you
...Celia Handel
|
I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
|
£
£26.23 
