MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you! ...J Nixon
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall ...Clive Snashall
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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I am impressed with your service all end. Pricing is very competitive, I like the free delivery over £50. Packaging was immaculate.
I had a problem with a mytub order years ago when I was starting out as a plumber. So unfortunately I have avoided you since. But, I thought I would give my tub a go again and very pleased. Will use again! ...Rachel wilkins - She-Plumbs Brighton
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey. ...Mrs. D. Eustace
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend. ...Hannah Evans
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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