My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery. ...Mr Timothy Hedley - T.A.Hedley Projects
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The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
Thanks again ...George Bajan
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks. ...Jennifer Morris
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for. ...Charles Young
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again. ...K.L.Simpson
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excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
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