|The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Items Subtotal: Â£123.94
Postage & Packaging: Â£0.00
VAT 20%: Â£24.79
GRAND TOTAL: Â£148.73
|First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant
| Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
|Super quick delivery,excellent service. Would definately recommend using this company.
|From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client.
|Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|Thanks for a very good service
|Great service from the human team, it was really knowledgeable, prompt and helpfulâ€¦.I wouldnâ€™t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like â€“ if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN