Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received. ...John Hughes
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson ...Alexander Simpson
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great! ...Martin Pymm
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended. ...richard farmer
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...Paul Russell
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else. ...Mrs G G Murden
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