Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
|
Excellent service and very good communication. ...Jette Bramby-Gunary
|
Fantastic service, next day delivery, very satisfied. ...Marian House Nursing Home
|
delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers. ...christopher burns
|
Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury ...M.B.Services
|
first time user,very good service,competitive price,received 31111
thanks
Stan ...Stan Dooley plhtg
|
Brilliant service would use them again.very knowledgeable. ...Richard Mace - The Coppice Primary School
|
Excellent service . Product arrived on the stated day. ...PETER THOMSON - PETER THOMSON
|
Good service. Prompt delivery ...Bedford Girls School
|
Good communication and great value. Many thanks ...Jeremy Sanders
|