Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
|
Order was correct and delivered on time. A very easy and efficient experience. I will use this company again.
...Anthony Lelli - Swalcliffe park school
|
Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You.
...Eric Agar
|
Very efficent
...marti cannon
|
Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.
Thankyou
Roger.
...Monocon International Refractories
|
Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
...Graham Smith
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation
...Brian Power
|
Quick replies to queries, timely delivery. Many thanks - would use your company again.
...Sameena Ismail
|
Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.
...Charanjit Ryatt
|
£
£127.40 
