I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c ...Mrs Christine Simmonds
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Excellent service and a competitive price. ...Lou Harding
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate. ...Terence Tatham
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...Mrs Susan Smith - Luxtimeuk
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Hi. I have recd my order. Thankyou ...mike sewell
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Goods arrived in good time and well packaged. Thank you. ...John Griggs - JPJN Partners Ltd
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
: ...Mr Anthony Ashe
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Excellent customer care and service from your front office staff.
...John Douglas
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ...Darren Plowman-Read
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