This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!
...H Dhesi
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Quick replies to queries, timely delivery. Many thanks - would use your company again.
...Sameena Ismail
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
...Scott Pattison
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part arrived today. excellent speedy service. would use your company again. thanks alot
...steve glover
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Unit received as described, within time frame stated.
...Iain Carson
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Painless to order and delivered promptly to my door. Excellent service
...Ken Lamb
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Thank you I got my order now final , you do not know how my happiness
after I went to get it today and I will not try to order any thing more from
you again . You have very bad service ,
Best Regards,
Mr Hefny
...yaser hefny
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
...Bob Begley
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Thank you for your quick response.
Look forward to doing business going forward !
...Cargill Meats Europe - Cargill Hatchery
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£
£127.40 
