Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
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Received as ordered with thanks.
Regards
Peter. ...Peter French
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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you. ...Victor Wattley
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay. ...Ray Le Goubin
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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Good service. ...Julie Hampton
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The service was very good 4star thanks. ...Darlington - BESC
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush. ...Robin Turner
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