|Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience.
|Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
|I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.
|Very helpful to urgently find and deliver a part.
|Unbeatable service A
|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
|You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please note only three knobs fitted out of six sent
|I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
|Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!
...J H Edwards