Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
|
Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service!
...Ahsan Mian - Mr
|
I ordered a part which arrived when promised and was the right part. Sorted. thank you
...Judith Dennison
|
Brilliant service, great communication. Would recommend to anyone.
...Andrew Western
|
Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more
...Peter Carter
|
Accurate description, very good service and speedy delivery with excellent pricing. Would definitely purchase from here again.
Thank you
...Matthew Hipwell
|
Absolutely fantastic service.
...Paul Wilson
|
Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
...MR RAYMOND SEED
|
The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.
...Christopher Collins
|
Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites.
...Christine Missenden
|
£
£864.94 
