Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again. ...Terry Lawson
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excellent service ...John Lamb - Llewellyns
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...Lisa Ryan
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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Easy to use website, speedy transaction, swift replies ...Debbie - Mains electrical
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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The item arrived the day after ordering. Fast service. ...Loggenberg plumbing
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Excellent service, arrived as advised.
...Andy Muckle
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