|I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation.
...Mr John Lacy
|Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!
|The service provided was good and the staff who was dealing with my order was very helpfull.
|Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine.
|Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!!
|Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again
...James A Cooper
|Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals
...Mrs Norah Powell
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered.
|I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
------------- ------------------------- ------------- ---------------
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9