good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth. ...alan garforth carpets
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them... ...Eric Robotham
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
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Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy! ...Paul Samuel
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done. ...Boyd Coughlan Ltd
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Excellent value, with equally good delivery. ...Michael Whitehouse
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...Neil jaques
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