I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Order arrived at 1.05, many thanks for your help. ...Michael Jones
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again. ...Andy Knowles
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Thanks Sophie
Brilliant service. I will use your company again. ... J E Hubbard
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Efficient & excellent service, very impressive. Keep up the good work.
...Martin Stanmore
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prompt delivery and a competitive price.would recommend to others ...geoff vaughan
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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delivery prompt.A.OK. ...Garry Redshaw
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