Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Great service - excellent communication. Goods delivered as requested.
Many thanks
...Wayne Crickmore
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Received thank you albeit longer than expected.
...Keith Foster
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.
...Alan Pickwick
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Thanx for your help, good price, got what I asked for and accurate delivery date.
...Gloucestershire CCC
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Very fast delivery, All parts delivered as per order.
Thanks for your help
...Paul Stephenson
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Easy to use website, good value for money and a prompt delivery service.
...Aston University
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Great service, competitive pricing. Would definitely recommend MyTub to others.
...Sarah Johnson
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Really good and received in plenty of time as needed.
Would use again if needed :
...AFM Ltd
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend.
...Nicola Phillips
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£
£52.74 
