i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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Right product delivered very quickly within a day of ordering. Excellent service thank you. ...Geoffrey Nickolds
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Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent ...Kelvin Watson
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again. ...Romney Hythe
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Product received and fulfilled all expectations.
Excellent help and service all round. ...Ronald Elliott
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
...mark jameson
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Order was delivered very quickly and efficiently. ...Gillian Dunnet
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
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A really efficient service locating a hard to find component. Good communications and fast delivery. ...Allen Hardman
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great service ...ksk plg
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