Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item. ...Edmund Lusk
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas. ...Heather Price
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010. ...Andrew Williams
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star. ...Alistair Smith
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there. ...Aykhan Mammadov
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
...Mr Raymond Kitching
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Great service. Items delivered on time and in good order. ...ARNOLD MABBETT
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