|Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
|Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
|Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
|Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered.
|Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.
|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|Order arrived on time as promised. Thanks, good service.
|Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again.