Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
------------- ------------------------- ------------------------- ------------------------
Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub ...LOGIC MANUFACTURING LTD
|
Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues. ...Fred
|
Good service and communication - would recommend. ...Gordon Dougan
|
Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...Callum B
|
Delivered on time, good value, I recommend Mytub Ltd ...mark waits
|
Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
|
Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
|
I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
|
Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
|
Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
|