thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve ...s sutton
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future. ...Angela Trowell
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Very good service ...Flair Developments Ltd
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you ...Sally Allan
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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Fast,efficient service. Many thanks. ...Steve Driscoll
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