Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey ...Michael Caffrey
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component ...Charles W Marshall
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Once again we have been kept up to date with the order process from start to delivery. Delivered on time and does what it says on the tin. Wouldnt hesitate to recommend or use again - which in deed we have. ...Mrs Cheryl Smith
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub! ...Terry Morrissey
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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Top customer service. ...David Gillanders
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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