Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend.
...Mr Greenwood
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
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Excellent service delivered on time, would order again with them.
...jon pullen - J R Pullen
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Exceptional service. Programmer arrived next day
...P J Coleman
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Thanks forthe delivery - received Sept. 19
...John Bellairs
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed
...Alexander Beveridge Cunningham
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Fantastic service! great value. Many thanks.
...Theresa Stephenson
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you
...victor weatherly
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£
£24.17 
