Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
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Goods delivered on time.
...Mr Robin Jones
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Excellent Service and Delivery.
Thanks
Peter Jowett
...ASQUITH BUTLER LTD
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My Tub immediately resolved my problem and supplied the correct item very promptly.
...Steve Rendi
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Excellent service, really prompt to reply and helpful.
John
...John Corrall
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I am so impressed with the excellent service very quick responding to my enquiry regarding an obsolete part which I cannot get hold of anywhere else!
Communication also excellent by email and over the phone
Will certainly recommend your company to friends and colleagues !!
...Patricia Christides
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green
...Mr Brian Green
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£
£24.17 
