Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future. ...Shirley Tilbrook - C. Tilbrook
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered. ...WILLIAM REGAN
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...les green
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010 ...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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Very pleased with toilet seat.
No problems ordering it. ...Patricia
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help ...Keith Hayter
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Great price and delivered promptly on the allotted date. ...David coe
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