Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub ...Parker Properties
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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As always, excellent service and prices. ...John Cruickshank
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean ...Maurice Kean
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Excellent service it arrived on the day I was told , 5* ...miss sarah lee
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job ...Geoffrey Taylor
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed. ...Timothy Hayton
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Super quick delivery,excellent service. Would definately recommend using this company. ...michael stubbs
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