Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers ...R Stevens
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected ...Adrian Bates
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub. ...Paul Harrop
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced ...MARTIN SEYMOUR
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...Neil Harper
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Item arrived promptly and as ordered. ...A C Fergusson
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
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