|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
|Fast,efficient service. Many thanks.
|Good customer support. Item delivered as per your instructions. Thank you.
|Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
Excellent Service, Item as described with speedy delivery.
|Everything ok thanks.
|Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.