Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ...David Carstairs
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service. ...David Millichap
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
...George Carmichael - Turner and Price Ltd
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These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery. ...Graham Wild
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The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...Mrs Susan Smith - Luxtimeuk
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you. ...A F Leader
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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